Terugbetalingsbeleid
Right of withdrawal
- A consumer may cancel an online purchase during a cooling-off period of 14 days without giving any reason, provided that:
- the product has not been used
- it is not a product that can spoil quickly, like food or flowers
- the product is not specially tailored for the consumer or adapted to its special needs
- it is not a product that may not be returned for hygienic reasons (underwear, swimwear, etc.)
- the seal is still intact, when the product is a data carrier with digital content (DVDs, CDs, etc.)
- the service does not concern accommodation, travel, restaurant business, transport, catering assignment or form of leisure activity
- the product is not a separate magazine or a loose newspaper
- the purchase does not concern an (assignment to) urgent repair
- it does not concern a service that is fully performed with the consent of the customer within the 14 calendar days right of withdrawel period and the consumer has not renounced his right of withdrawal
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The cooling-off period of 14 days as referred to in paragraph 1 commences:
- on the day after the consumer has received the last product or part of 1 order
- as soon as the consumer has received the first the product of a subscription
- as soon as the consumer has purchased a service for the first time
- as soon as the consumer has confirmed the purchase of digital content via the internet
- The consumer can notify his right of withdrawal via info@3d-modulair.nl, if desired by using the withdrawal form that can be downloaded via the website of 3d-modulair.nl, 3d-modulair.nl.
- The consumer is obliged to return the product to 3d-modulair.nl within 14 days after the notification of his right of withdrawal, after which period his right of withdrawal will lapse.