Terugbetalingsbeleid

Right of withdrawal 

  1. A consumer may cancel an online purchase during a cooling-off period of 14 days without giving any reason, provided that:
  • the product has not been used
  • it is not a product that can spoil quickly, like food or flowers
  • the product is not specially tailored for the consumer or adapted to its special needs
  • it is not a product that may not be returned for hygienic reasons (underwear, swimwear, etc.)
  • the seal is still intact, when the product is a data carrier with digital content (DVDs, CDs, etc.)
  • the service does not concern accommodation, travel, restaurant business, transport, catering assignment or form of leisure activity
  • the product is not a separate magazine or a loose newspaper
  • the purchase does not concern an (assignment to) urgent repair
  • it does not concern a service that is fully performed with the consent of the customer within the 14 calendar days right of withdrawel period and the consumer has not renounced his right of withdrawal
  1. The cooling-off period of 14 days as referred to in paragraph 1 commences:
    • on the day after the consumer has received the last product or part of 1 order
    • as soon as the consumer has received the first the product of a subscription
    • as soon as the consumer has purchased a service for the first time
    • as soon as the consumer has confirmed the purchase of digital content via the internet
  2. The consumer can notify his right of withdrawal via info@3d-modulair.nl, if desired by using the withdrawal form that can be downloaded via the website of 3d-modulair.nl, 3d-modulair.nl.
  3. The consumer is obliged to return the product to 3d-modulair.nl within 14 days after the notification of his right of withdrawal, after which period his right of withdrawal will lapse.